Contact Us
You must be 21 or older to gamble in the United States. Gambling involves real financial risk and no outcome is guaranteed. If gambling is causing you harm, call 1-800-GAMBLER or Florida's 888-ADMIT-IT at any time.
This page explains how to contact Florida Online Casinos, what we can help with, and what we can't. We are an independent comparison site. We are not a casino, and we don't hold player accounts or money.
What you can contact us about
We welcome messages on the following topics:
- Corrections: you spotted something on a review that looks outdated or wrong, such as a bonus term, a banking detail or a licensing statement.
- Feedback on our rankings: you think a factor deserves more weight, or an operator's details have changed.
- Questions about how we work: how sites are assessed, how the site is funded, or what our ratings mean. Our About Us page covers this in general terms.
- Business or editorial enquiries: partnership questions. Commercial relationships do not buy ranking position.
- Accessibility or content problems on any page of genzgop.org.
What we can't help with
Please don't send us account problems. We have no access to any casino's systems, so we can't release a withdrawal, reopen an account, reverse a bonus or settle a dispute.
- Pending withdrawals or verification (KYC) requests: contact the operator's own support team first, and keep screenshots and dates of your messages.
- Bonus disputes: re-read that operator's bonus terms, including wagering requirements, time limits and eligibility. Then raise it with the operator. Our Terms and Conditions explain how our own site is used.
- Legal advice: we can't say whether a particular activity is lawful for you. Gambling law and tax treatment of winnings vary, so consult a qualified professional.
How to reach us
Use the contact form or the contact email shown in the site footer or on this page when the site is live. We don't publish a phone number, and we won't ask for passwords, card numbers or ID documents by message. If anyone claiming to be from Florida Online Casinos asks for these, don't reply.
What to include in your message
- The page address or the name of the operator you're writing about.
- What you believe is wrong, and where you saw the correct information.
- The date you checked it. Bonus and banking terms change often.
- A way to reply to you. Please leave out sensitive personal or account details.
We review messages as they arrive, but we can't promise a reply time or that every suggestion will lead to a change. Corrections we can verify are made as soon as practical.
Our editorial independence
Florida Online Casinos may earn a commission if you sign up with an operator through our links. That doesn't decide rankings, and it doesn't stop us listing drawbacks. A message asking us to raise a site's position in return for payment will not change our ordering. Operators are welcome to tell us about factual errors, and we verify these against the operator's published terms before changing anything.
Checking an operator before you play
Whether or not you write to us, verify a site for yourself. Confirm it is available to Florida residents and that its licensing claims can be checked. Read the wagering and withdrawal terms. Confirm which deposit and withdrawal methods actually work for US customers. Never treat a bonus figure as a guaranteed benefit: playthrough conditions apply and you can lose the money you deposit. More on safer play is on our Responsible Gambling page.
Help if gambling is a problem
If gambling is affecting your finances, relationships or mood, free and confidential support is available around the clock:
- National helpline: 1-800-GAMBLER
- Florida helpline: 888-ADMIT-IT
Most licensed operators offer deposit limits, time-outs and self-exclusion in account settings. Use them early, and never gamble with money you need for essentials or to escape stress. Gambling is not a way to earn income or fix money problems.